Privacy & Data Protection

Naifur Designs is a furniture design, manufacturing and retail business providing custom-made and ready-to-order furniture. For personal information processed under this Policy, Naifur Designs acts as a data controller under the Kenya Data Protection Act, 2019. Website: www.naifurdesigns.co.ke Telephone / WhatsApp: 0791 374 385 / 0795 513 958 Location: Along Bakhita Crescent Road, Githunguri, Nairobi, Kenya Effective Date: 25 August 2026

We collect only information reasonably necessary for legitimate business, contractual, delivery, or warranty purposes, including: • Identification & Contact: Full name, telephone number, WhatsApp number, email address, estate/delivery address, and billing info. • Order Details: Furniture specifications, fabric and colour selections, room measurements, quotations, deposit receipts, and delivery instructions. • Custom Furniture Media: Customer-provided room photographs, architectural sketches, and Pinterest inspiration images. • Technical & Communications: WhatsApp messages, website inquiries, and payment confirmation tokens.

We collect information directly from you when you: browse our website, request a custom quote, visit our Utawala workshop, message our official WhatsApp line, make a deposit via M-Pesa / card, or complete a delivery handover.

We process personal data for: • Order Fulfilment: Carpentry framing, tailoring upholstery, arranging courier transport, and room installation. • Customer Service: Responding to design inquiries, sending production updates, and managing warranty claims. • Business Administration: Generating tax invoices, maintaining accounting records, and processing payments securely. • Fraud Prevention & Security: Protecting customer payments and company workshop premises.

We process data under lawful grounds recognised under Kenyan law, primarily: (a) Performance of a contract (manufacturing and delivering your ordered furniture); (b) Compliance with legal and taxation obligations; (c) Legitimate commercial interests; and (d) Customer consent where required (e.g. promotional updates or marketing).

Photographs, videos, or blueprints provided to us for the purpose of fulfilling an order are used specifically for production. Providing photos for quotation does not constitute permission to use identifiable private home interiors for advertising without your consent. Separate consent will be sought before publishing customer home photos.

Naifur Designs does not sell customer personal information. Where necessary, data is shared with: • Authorized delivery and transport carriers to navigate to your home address • Certified financial and payment gateway providers (Safaricom M-Pesa Daraja) • Professional advisers and statutory regulators where required by Kenyan law.

We implement reasonable physical, technical, and organizational measures to safeguard data against unauthorized access, loss, or alteration. Order records are retained for the duration required to administer transactions, maintain warranty records, and meet tax accounting requirements.

Under Kenyan data protection law, you have the right to: • Request access to personal data held about you • Request correction of inaccurate information • Request deletion of data where retention is no longer legally required • Object to or restrict direct promotional marketing communications • Withdraw consent at any time where processing was based on consent.

To exercise your rights, contact us specifying: "PRIVACY / DATA PROTECTION REQUEST". Telephone / WhatsApp: 0791 374 385 / 0795 513 958 Email: [email protected]